Category Freelancing

Medical answering

Effective communication is more vital than ever in today’s fast-paced medical world. This is where a medical office answering service comes into play. Picture this: what if every call to your medical office was answered promptly, professionally, and efficiently? The…

21 Pro Tips: How to Master Your Gmail

 By implementing these 21 tips, you’ll find that managing your business Gmail becomes a much smoother and more efficient process. Whether you’re looking to streamline email workflows, enhance productivity with integrations, or simply clean up clutter, these strategies will help…

Remote Team Communication Best Practices

The digital workplace has arrived with full force: A developer in Tokyo refines code while a designer in Toronto tweaks layouts, as their project manager coordinates deliverables from Tel Aviv. With 26% of all U.S. full-time employees fully remote and…

Think You’re Not Techy Enough

If you’ve ever thought, “I’m not technical enough to be a Virtual Assistant,” I need you to hear me loud and clear: That’s simply not true. Too many smart, capable people hold themselves back from building a successful VA business because they believe…

Doctor answering service | VA care

The need for enhanced patient experience has taken center stage in today’s evolving healthcare landscape. An integral part of this experience is efficient and timely communication between patients and their healthcare providers. Therefore, medical practices have started leaning towards innovative…

Case Study: Supporting Aliyah – YES

Client Introduction Aliyah is a visually impaired student training to become a counsellor. Through the UK government’s Access to Work (ATW) scheme, she receives professional support from YES VA to make her academic and client-facing materials fully accessible. This support…

RCBC Credit’s Game-Changing Customer Support

What if we told you that the secret to exceptional customer service in banking doesn’t lie in just having more agents or faster technology—but in the perfect balance between the two? Enter RCBC Credit, a leading financial institution in the…